Return & Refund Policy

At AmTrendora, we want you to be satisfied with your purchase. If you have any concerns about your order, please contact our customer support team so we can assist you.

Returns

We accept eligible return requests for products that meet the conditions outlined below.

To request a return, please contact us within 17 days of receiving your order.

Returned items must generally be:

  • Unused and unworn

  • In their original condition

  • Free from damage, stains, odors, or signs of use

  • Returned with original packaging and tags, where applicable

Certain products may not be eligible for return due to their nature, condition, or applicable hygiene and safety requirements.

Return Request

To start a return, please contact us at:

Email: amtrendora3@gmail.com

Please include your order number, the product you wish to return, and the reason for the return. We may request photographs or additional information to assess the request.

Please do not send an item back before receiving return instructions from our team.

Return Shipping

Unless the item is damaged, defective, incorrect, or otherwise covered by our return policy, the customer may be responsible for return shipping costs.

For international returns, customers may also be responsible for applicable customs duties, taxes, or other return-related charges unless otherwise agreed.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.

Please provide your order number and clear photographs of the item and packaging. We will review the issue and, where appropriate, offer a replacement, refund, or another suitable resolution.

Refunds

Once an approved return is received and inspected, we will notify you about the status of your refund.

If approved, the refund will be processed to the original payment method where possible.

The time required for the refund to appear in your account may depend on your payment provider or financial institution.

Non-Refundable Items

Some products may be non-returnable or non-refundable due to their nature. Any applicable exclusions will be communicated on the product page, at checkout, or before purchase.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible after placing it.

Cancellation requests cannot be guaranteed once an order has been processed, prepared, or shipped.

Exchanges

Product exchanges may be available depending on product availability and the reason for the exchange. Please contact our support team for assistance.

International Returns

For international orders, return procedures and costs may vary by destination. Customers are responsible for reviewing any applicable customs requirements before returning an item.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Email: amtrendora3@gmail.com

We are committed to providing helpful customer support and resolving genuine order issues fairly.

AmTrendora — Style That Speaks.